Covid-19 is changing the future of work and the processes that many of us have come so accustomed to. Once common venue roles have now transitioned to fully remote, while other roles have become completely redundant. With less face-to-face interactions, there is a need for a new system where you can see everything in real-time.
If you have ever heard of the saying, “eyes in the sky” it may be thinking of big brother. What if I told you there was another way to have complete visibility of your organization without thousands of hidden cameras? Real-time mobility has just increased from important to business-critical in just a couple of months. With a need to lessen physical human interactions but also safely manage staff in a new era, what can be done to satisfy both parties?
Facility management has normally included a lot of hands-on work. This kind of workforce management includes constant administration on the ground level. For stadia management, this is emphasized on a larger scale, with thousands of staff and multiple managers, a workforce management system is key to connecting all the players on game day.
Fully integrated for full oversight
Full workforce management integration, now more than ever, is a necessity that every facility needs to master. Organisations are able to innovate because of the information that integrated systems make available to business processes, people, and venues This leads to better business analytics and logic, thus allowing for better decision making.
In the past, integrations have been used to streamline operational processes. While this is important and an added benefit, increasingly the power of integrations has been ensuring business awareness and visibility across multiple teams and sites. Real-time performance of job fulfillment, staff location and consistency, and communications allow the operational teams to better anticipate needs.
The availability of real-time information, combined with the insight from analytics, allows for anticipation of patterns. Flexibility within the system allows facility managers to collaborate and quickly scale to fit any situation that might arise.
Move Towards Flexibility
As the future of work moves towards a more flexible model, we see temporary staff becoming a key trend post-pandemic. Staff suppliers, or staffing agencies, provide facility managers with staff on these grounds. While this brings great flexibility in terms of staffing and offers facility managers a deep talent pool from which to source staff, it also presents numerous logistical obstacles.
These logistical obstacles might include mismanagement of temporary staff and an overall lack of visibility across the board.
Again, this brings us back to a fully integrated workforce management system and the benefits of seeing your internal and external staff under one platform.
Anticipate and react
Seeing how the events and hospitality industry has changed in such a short period of time, we can anticipate what the future for facility managers will look like. From this information, we can prepare for our industries to boom again. Connectivity between sites, teams, and platforms has become the forefront in creating a safe and profitable environment for staff and visitors.